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Not all targets met – but still a success?

At the end of its three-year term, the first Austrian Social Impact Bond has officially concluded. Since one of the predefined targets had not been achieved, the public authorities are not required to reimburse the upfront funding. At the same time, however, it was announced that the project would continue to receive funding and be incorporated into the standard domain of public operation. Does this mean that the SIB project has failed? Or is it a success? In our opinion, it is a definite success.

/ Eleven

Simple language made easy

As a social organization, access to the target group is the foundation of your work. The best way to achieve this is through a common language. The concept of simple language is useful in this regard. We have published a guide in German that explains how to check and adjust your communication with the target group. This manual, “Handbook of Simple Language” (“Handbuch Einfache Sprache”), is the result of our experience with the clarat project. We are recommending these guidelines to all social organizations in Germany.

/ Z

What clarat taught us

We started working on our clarat project in autumn 2014. At the end of 2017, we handed clarat over to two partner organizations. Why? First, clarat refugees and clarat family were no longer aligned with our strategy. Second, we felt that the costs were disproportionate to the impact, even after over three years of implementation. In many respects, this was a useful learning experience. As such a project was largely new to us, our learning curve was extremely steep. For all the positive developments and achievements, however, there were a number of things that we would do differently next time.