Mapping
what works.
Clarat.

On clarat.org we have created a support platform for Germany’s social sector. And we have developed a language that is easy to understand. By doing so, we have enabled families and refugees in need to access the help that is available to them in their local neighborhood.

Need
Families and refugees in need, as well as volunteers, are often unaware of the local social services that are available to them.

Approach
We have built a public directory of social services – city by city – where families and refugees, as well as volunteers, can find the help they need in just a few clicks.

Learnings
There are, in fact, far more offerings available than we ever thought. Social organizations have the tendency to communicate their services in such a bureaucratic way that it is nearly impossible for those seeking help to understand it. Additionally, those in need of help are often unaware of what kind of support they are eligible to receive in the first place.

Status
With clarat family, we have mapped support offerings for children, youth and their families Berlin.
Clarat refugees is now available for 11 metropolitan areas in Germany.

Next Steps
We‘ve decided that in 2018, we will hand over the online platform clarat family to ElternLeben.de. See our blog post on clarat family.
And we‘ve decided to hand over clarat refugees to Handbook Germany. See our blog post on clarat refugees.

Clarat is our contribution to more transparency in the social sector. Why "Clarat"? It's Latin and means "it enlightens".

www.clarat.org